CUSO launched new choices, expanded shopper base, acknowledged for dynamic tradition
Member Pushed Applied sciences (MDT), a CUSO that hosts the Episys® core platform from Symitar® to supply a non-public cloud various for core processing and IT wants, at this time shared highlights from its eventful 16th yr in enterprise.
In 2019, MDT skilled notable development and success, each with purchasers and internally. The CUSO signed 5 new credit score unions, efficiently onboarded two and secured 11 shopper contract renewals. Expertise additionally continued to broaden: MDT added practically 40 new merchandise and/or enhancements to its choices, together with Symitar’s ARCU, SymApp and Synergy eSign options. To maintain tempo with this development, MDT elevated its employees by 12, bringing the full worker depend to just about 150. Gary Lee, former vice chairman of shopper relations and gross sales, was promoted to chief shopper officer, a place created to strengthen and deepen the corporate’s dedication to distinctive shopper service.
MDT’s momentum was acknowledged each nationally and domestically. NACUSO named MDT because the runner up of its annual CUSO of the 12 months Award, a recognition for CUSOs that present main, revolutionary service to the credit score union business. MDT was additionally acknowledged by Crain’s Detroit Enterprise as a 2019 Cool Place to Work in Michigan for the third consecutive yr. The CUSO ranked no. 5 amongst medium sized firms and no. 21 general on this yr’s listing, up from no. 55 general on the 2018 listing. Rankings had been decided primarily based on worker surveys evaluating office tradition, firm management, advantages and development alternatives.
Final yr marked MDT’s sixth annual shopper convention, and the occasion yielded report attendance with roughly 170 credit score union professionals representing practically 70% of MDT’s shopper base. Attendees benefitted from networking alternatives with friends, a expertise supplier exhibit corridor and 50 interactive periods to select from. The CUSO additionally hosted its fourth annual CEO Discussion board for about 25 credit score union CEOs. The distinctive annual discussion board creates the chance for CEOs to spend precious time with MDT and Symitar executives to collaborate on excessive degree business challenges, alternatives and tendencies.
“As we mirror on 2019 and enter this new decade, we stay devoted to offering credit score unions with the fashionable, strong expertise, instruments and repair they should succeed,” mentioned Larry Nichols, CEO and president of MDT. “Such a mission is made potential by the proficient, laborious working group of people on our workforce. We sit up for our 17th yr in enterprise, and I’ve little doubt that we are going to proceed to supply glorious help to our purchasers, companions and neighborhood.”
About Member Pushed Applied sciences
MDT hosts the Episys® core platform from Symitar® to supply credit score unions with a non-public cloud various for core processing and IT wants. The CUSO’s service-first, hybrid strategy to outsourcing permits credit score unions to spice up efficiencies and safety and cut back prices whereas sustaining a excessive degree of management. Along with internet hosting the Symitar Episys platform, MDT additionally hosts dozens of seamlessly built-in options to run all the establishment, together with digital banking, funds, lending, safety, continuity and regulatory providers. MDT serves credit score unions representing greater than $22 billion in belongings and roughly two million members. Go to mdtmi.com or observe @memberdriven for extra info.